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Goodman electric furnace problems

Posted: Wed Jan 11, 2017 1:23 am
by Fromthehills
It's a goodman 2 ton heat pump with a 9.5kw 2 element heat strips. The heat kit model number is HKU-10A. Here's the issue, the heat strips will not work as auxillary or emergency heat. With the thermostat on just emergency heat, the blower comes on, but the heat strips will not. I've checked the elements,thermal switches and the fuse links. Everything checks good. I put a new sequencer on it. It is getting 24 volts. But the elements will not work. Thanks

- Goodman electric furnace problems

Posted: Thu Jan 12, 2017 7:10 pm
by Freon
Have the heat strips worked in the past? If so, what changes, if any, have been done to your system?

If the heat strips have never worked, is this a new system? If so you should call the installer.

If there's no power going to the heat strips it's because the 240 volt main breaker is open or the relay is not working or the thermostat isn't sending the correct voltage to the relay for whatever reason.